Welcome to
the help garden.
Find your way around Bloomra, understand your privacy choices, or get in touch with a question.
Find an answer
Getting started
Do I need an account?
No. Install the app and start logging. There is nothing to sign up for.
How do I add past periods?
Open Cycle and tap Add past period. As you add history, Bloomra can show an estimated window when there is enough information.
What are the seasons?
Winter, spring, summer and autumn are Bloomra's names for the menstrual, follicular, ovulatory and luteal phases. They are a visual guide, not a rule for how you should feel or a measurement of hormones.
Your data
Where is my data stored?
In an encrypted database on your iPhone. Bloomra has no server. Read the privacy architecture for the claim-by-claim version.
How do I back up or move to a new phone?
Settings, Backup. You choose a password; the backup file is encrypted with it and you keep the file.
How do I delete everything?
Settings, Delete All Data. It removes your logs from the phone and checks that they are gone. Deleting the app does the same. Step by step.
Subscription
How does the free period work?
Logging is always free. New users also receive full access in the Free Season, without buying a subscription, until their second logged period (at least 14 days, at most 45). After that, Premium is $4.99 per month or $24.99 per year. If you choose a paid subscription, Apple shows its current price and renewal terms before you confirm.
How do I restore a purchase?
Settings, Restore Purchases, signed in to the same Apple ID you bought with.
What do I keep if I cancel?
Your saved history remains viewable. Paid access continues until the end of the subscription period. Logging stays free; Premium gives you full access after the Free Season ends.
Still have a question?
Email us with your app version and a description of what happened. You do not need to include private journal entries or cycle details.
hello@bloomra.app